Contexta360 enters a strategic relationship with Dutch Telco, KPN to provide enterprise grade Speech Analytics and A.I to increase client revenues, control risk and improve customer experience

LONDON- 3rd June 2019 — Contexta360, a leading speech analytics and conversational computing company, today announced it has signed a strategic partnership agreement with KPN, a leading Dutch Telecommunications provider.The agreement delivers class-leading speech-to-text and call analytics solutions to KPN’s API Store as well as advanced speech analytics, compliance and real-time capabilities to their call centre and CX team. This wider portfolio of capabilities will allow KPN’s customers to gain greater insight into call context,... Source: RealWire