European managed services event shows new customer relationship focus

[London, 24 May 2019] The third annual Managed Services and Hosting summit this week in Amsterdam revealed a sector revelling in its success, but being pulled in multiple directions. Several surveys discussed for the first time at the event point to continuing growth in what is a maturing industry, but issues remain on customer relationship management, security and a lack of skilled resources. Managed Services Providers are facing an increasingly complex customer set, advised Mark... Source: RealWire